Reviews

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What a class act this company is. Struggled to get replies from other companies but the communication from Wirral coal and logs was fast and kept me upto date with delivery details. Here when they said they would be and prices are as competitive asm - anywhere in the area. Thankyou for your professionalism - Facebook

I ordered online and receive a date and time to be delivered all of which was carried out without any problems even received free matches and fire lighters… great service and will definitely use again - Facebook

placed order Monday evening arrived Tuesday on time agreed. First time I have used this company, will be using again. - Google

This was my first time using this company. I put my order through with the online ordering system. Within a few minutes i recieved a phone call to arrange a time and day for the delivery. To my suprise i was told it will be in a couple of hours. By the time i had made room, the two very helpfull, polite fellas arrived, put the coal in the bunker for me, and other items in the shed for protection. They couldnt do enough for me. From ringing to delivery was around 2 hours, absolutely fantastic service, i will most certainly be using Wirral Coal and Logs again and would strongly recomend them to anyone, well done fellas you can show the others how it should be done, and thank you for those extra items, it was very kind, Norm. - Google

Placed an order for the first time early this morning on the website couldn't have been easier. Recieved a text with the delivery time and the driver turned up on time and followed the delivery instructions to. T. Fantastic customer service delivered when they said they would I will definatley be using them again and again highly recommend. - Google

First time I’ve ordered and I doubt it will be the last. Placed an order on line Thursday morning and received a call later in the day asking if it was convenient to deliver.Excellent service, and communication. Already recommended to friends. - Google

The advice from Shaun was a great help. The service has been really good, the delivery was as promised on the date an time frame given. A reliable company. I will be ordering from this company again. - Google

Excellent all round service. Delivered within the hour and taken to the garage.
Good price and very pleasant team.
Would highly recommend. - Google

I came across Wirral Coal and Logs while searching for a local supplier.
Their website is great and had a wide variety of Coal, Logs and everything else you would need for your stove, all very competitively priced.
I gave them a ring as I wanted a large amount delivered for the winter, Sean informed me that delivery would be free and they could deliver it to me the same day.
He messaged with a delivery time and when they arrived they unloaded all of the coal and gave me some firelighters and some kindling which was a nice touch! I paid at the doorstep on my card too which was easy.
Overall a great experience from this company, friendly guys, very helpful and great customer service.
They will be my go to company whenever I need supplies and would highly recommend them to anybody

Cheers lads :) - Google

Excellent service, ordered one day delivered the next, very helpful in transporting logs to our log store. Very competitive prices can't fault with anything. Well deserved 5 star review long may it continue!! - Google

Delivered in the pouring rain with a smile on thier faces great service and will definitely be ordering again cheers lads - Google

Really fast response definitely using again, heat logs we ordered are great, good price too🔥👍 - Google

Outstanding service. The logs etc were delivered on time and in excellent condition. As a novice to using a multifuel burner Sean spent some time explaining how to use the burner. He also gave me some free samples to try, other than using heat logs - thank you.
- Google

Excellent communication and decent products on offer. Coal ovals burn well, the hard wood logs are nice and dry and the kindling is nice and chunky so don't need to use loads to get the stove going. Ordering is nice and simple too and there is never much of a wait from ordering to delivery. - Google